Google LSA
Make sense of lead credits.
We review charged leads, identify relevant feedback reasons, and flag settings that may be attracting poor-fit inquiries.
Google already handles many credits automatically. We cannot override its decisions.
For restoration & roofing contractors
Paid for junk leads?
Make your case for credit.
You have jobs to run. We review your paid leads, flag the ones worth filing, and prepare the proof for your credit request.
Google LSA · Angi · Thumbtack
Get my free lead auditYour audit within 1 business day (often same day)
- No passwords
- No cut of your credits
- Cancel anytime
The cost goes beyond the lead
A bad lead costs money.
Chasing a credit costs time.
Different rules. Different deadlines. Evidence to track down. It is easy for a credit request to fall behind the next job.
Refundra turns that work into a clear next step: which leads to pursue, what proof you need, and how to submit.
How it works
From lead list to ready to file.
01
Send your lead list
Upload an export or screenshots of recent leads, along with your service area and job types. No account access needed.
02
See what is worth filing
We check the platform rules, flag likely eligible leads, and tell you what evidence is missing.
03
Submit with confidence
Approve the packets you want. We prepare the reason, statement, and evidence checklist. You submit in your own account.
The proof packet
The details you need.
Ready to submit.
Each packet brings the lead, the reason, and the supporting evidence together in one place.
You approve which leads get a packet. We also tell you when a lead is not worth filing.
Lead details
Platform, lead ID, date, and charge amount when available.
The matching reason
A clear explanation tied to the platform's credit rules.
A factual statement
A short draft based on the lead and your business profile.
An evidence checklist
The call logs, screenshots, or messages needed to support the request.
Deadline and filing guidance
Eligibility checks and instructions for submitting in your account.
A next step if denied
A follow-up draft when the platform offers an escalation path.
Three platforms. One clear process.
Built around the leads you buy.
Angi
Build a clear credit request.
We check lead eligibility, timing, and supporting evidence, then prepare the requests worth pursuing.
You submit the request from your own Angi account.
Thumbtack
Put the right proof together.
We help match the lead to a refund category and prepare the statement and evidence for your request.
You submit through Thumbtack. Its rules and review determine the outcome.
Each platform decides whether to issue credit. Credits are generally applied to your platform balance, not paid out as cash.
Straightforward pricing
No percentage.
No surprises.
A flat monthly price for lead review. A fixed fee for each proof packet you approve.
Start with a free audit to see whether your leads are worth pursuing.
Get the free audit first ↗Refundra Standard
$99 / month
+ $8 per approved proof packet
- Review as many leads as you send
- Clear eligibility status for every lead
- Deadline tracking and evidence guidance
- Only pay for packets you approve
- Cancel anytime
You keep the full value of any platform credits.
Pay for a proof packet ($8)Good questions
Before you send
your first lead list.
Is this cash back?
No. Credits come back as platform balance you use on future leads or ads. Google applies credits to your Ads account balance, and the original charge still shows on your invoice. Angi credits are account credit that expires after 6 months. Thumbtack refunds default to Thumbtack credit. We will never tell you this puts cash in your bank account.
Do you log into my account?
No, and we will never ask for your password. Angi and Thumbtack don't offer a way for outside tools to submit credits, and their terms don't allow shared logins or bots. We do the sorting and the paperwork. You click submit in your own account. It keeps your account safe.
Can you guarantee I'll get credits?
No one can. Every platform makes its own decision. What we can do is file only the leads that match the platform's written rules, with the proof their reviewers look for, and tell you plainly when a lead isn't worth filing.
Doesn't Google already credit junk LSA leads automatically?
Partly, yes. Google screens and credits many invalid leads on its own. What's left is rating the rest correctly (the specific reason matters) and fixing the settings that create junk Google won't credit, like Direct Business Search or a service area wider than where you actually go. If most of your spend is on LSA, the audit will show whether there is enough left to be worth it.
Which leads usually don't qualify?
The customer never answered, hired someone else, was price shopping, or you lost the job. Every platform treats those as part of the lead price. On Google LSA, wrong-area and wrong-service calls don't qualify anymore. And if a service is listed on your profile, a lead for it usually counts as valid even if you don't want that work.
What do I send for the free audit?
An export or screenshots of your last 30 to 45 days of leads from any of the three platforms, your service area and job types, and your call log if you have it. Older leads are usually past the deadline, so recent ones matter most.
What do you do with my lead data?
We use it only to build your audit and your packets. We don't sell it or share it, and we delete it when you ask.
Do you work with other trades or law firms?
Right now we're focused on restoration and roofing. If you run a remodeling company or a personal injury firm on Google LSA, get the audit anyway and tell us. We're adding those next.
Start with a free audit
Find out which leads
are worth a second look.
Send your recent lead list. We will identify potential credits and show you what to do next.
Get my free lead auditYour audit within 1 business day (often same day)